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Wednesday, May 16 • 1:00pm - 4:00pm
Using Directed Storytelling to Improve User Experience

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The Salt Lake City Public Library recently embarked on a strategic planning process, and staff has learned how to gain a deeper understanding of user experiences with directed storytelling. Storytelling is a powerful tool to learn about patron experiences. In this workshop participants will learn techniques for interviewing, and practice facilitating directed storytelling. The workshop will be highly interactive, come prepared to participate and meet your colleagues.


Shauna Edson

University of Utah

Patrick Hoecherl

Salt Lake City Public Library

Wednesday May 16, 2018 1:00pm - 4:00pm
Cascade D
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Attendees (4)