2018 Utah Library Association Conference

Kris’s down-to-earth, no fuss approach to communicating concerns and frustrations  resonates with those who relate to that pit of the stomach feeling when things go  sideways. Many of us are accustomed – especially in the workplace – to avoid conflict at  all costs. Some simply feel like it’s not worth the risk. Others just aren’t sure how and others don’t want to appear “negative.” In this highly interactive and humorous  presentation, Kris will empower participants to speak on purpose as well as provide clear  insightful steps to move tough conversations forward.

Sponsored by grants from the Utah State Library and the Mountain Plains Library Association.